Managed SOC & 24/7 Monitoring (SOC as a Service)
An outsourced Security Operations Center for on-premises, cloud and hybrid estates — SIEM ingestion, human triage and containment, without building an in-house analyst team.
Executive Overview
What Is an Outsourced SOC?
A managed SOC — often called SOC as a Service — gives you continuous security monitoring without hiring a 24/7 analyst team, buying and tuning a SIEM, or building the detection engineering that keeps either of them useful. Penough operates the people, process and tooling behind the service and works as an extension of your IT or security team.
We ingest telemetry from on-premises servers, network devices, identity providers, endpoints and cloud accounts, correlate it against threat intelligence, and triage every validated alert by hand. Incidents are contained through your EDR/SOAR stack or escalated straight into our DFIR responders, with an evidence trail your auditors can review.
Capabilities
Core Features & Arsenal
On-Premises & Cloud Telemetry
Agents, syslog and API collectors cover servers, firewalls, switches, identity providers, endpoints and cloud accounts — one SOC for a hybrid estate, not cloud only.
Human Alert Triage
Analysts validate, scope and escalate. You receive an investigation, not a raw alert feed with false positives left for your IT team to interpret.
Containment Playbooks
Automated and analyst-driven response: endpoint isolation through EDR, account disablement, DNS and URL blocking, with approval gates where you require them.
Your SIEM or Ours
Technology-agnostic operation across Splunk, Elastic (ELK), Microsoft Sentinel and Wazuh — we can monitor your existing stack or run the platform for you.
Compliance Evidence
Triage records, incident timelines and monitoring reports mapped to ISO 27001 Annex A.8.16, PCI DSS monitoring requirements and Bangladesh Bank ICT Security Guidelines.
Monthly Detection Engineering
Detection rules are tuned against new threat intelligence and new log sources every month, so coverage improves instead of decaying.
Execution
Engagement Methodology
Why It Matters
Business Value Delivered
Every engagement is aligned to your strategic objectives — delivering measurable risk reduction and clear ROI for your organisation.
- 24/7/365 coverage without staffing five analyst shifts and an on-call rota.
- Mean time to detect measured in minutes rather than the weeks a breach typically runs undetected.
- Audit-ready monitoring and incident records instead of reconstructed evidence.
- A single escalation path from detection into forensic incident response.
Questions Answered
Frequently Asked Questions
What security teams, procurement and auditors ask us most about Managed SOC & 24/7 Monitoring (SOC as a Service) engagements in Bangladesh.
What is an outsourced SOC and how does it differ from an in-house one?
An outsourced SOC delivers monitoring, detection and triage as a service: the provider supplies the analysts, SIEM tooling, detection content and 24/7 shift cover, while your team keeps ownership of remediation. An in-house SOC requires hiring and retaining shift analysts, licensing a SIEM, and maintaining detection content yourself — a commitment most organisations in Bangladesh cannot justify for their volume of telemetry.
How much does outsourced SOC monitoring cost in Bangladesh?
Pricing depends on the number of log sources, the volume of events per day, whether 24/7 or business-hours cover is required, and whether Penough hosts the SIEM or monitors yours. Engagements are quoted after a scoping call rather than sold as a flat per-seat product, because a 40-endpoint estate and a multi-site bank generate very different workloads.
Do we need our own SIEM to use the service?
No. If you already run Splunk, Elastic (ELK), Microsoft Sentinel or Wazuh, we can monitor it in place. If you do not, Penough hosts and operates the SIEM stack as part of the engagement, so there is no separate platform licence to procure.
What are the SLAs for alert triage and escalation?
Triage and escalation targets are defined in the retainer agreement and agreed during scoping, because they vary with the SLA tier and with your escalation matrix. Every validated incident is documented with timestamps, analyst actions and the containment performed.
Which log sources can you ingest?
Windows and Linux event logs, Active Directory and Entra ID audit logs, firewall and proxy traffic, DNS, EDR telemetry, web server and application logs, cloud audit trails (AWS CloudTrail, Azure Activity Logs, GCP audit logs), and vulnerability scanner output.
What is the difference between a managed SOC and MDR?
MDR (managed detection and response) usually centres on endpoint telemetry and a vendor agent. A managed SOC is broader: it monitors network, identity, cloud and application logs as well as endpoints, and typically includes reporting that supports compliance obligations. In practice a managed SOC engagement often includes MDR-style endpoint response.